Privacy Policy

1. Introduction & Purpose

Welcome to the Privacy Policy for Wellness Reimagined. As a mobile chiropractic service in
St. Augustine, we respect your privacy and are committed to protecting your personal and
health information. This policy explains how we collect, use, share, and safeguard your
nformation through our website and in-office visits.

2. Information We Collect

a. Personal Information

Collected when you book an appointment or contact us:

• Name, address, phone number, email

• Medical history relevant to treatment

• Insurance details (when submitted)

b. Usage & Device Data

Automatically collected when you visit our website:

• IP address, browser type, operating system, device information

• Pages visited, time spent, navigation paths
  We use cookies and analytics tools for website performance and usability.

c. Third-Party & Aggregate Data

We may collect de-identified or aggregate data from forms or third parties for analysis and service improvement.

3. How We Use Your Information

We use the information we collect to:

• Provide chiropractic care and manage appointments

• Tailor treatment plans to your needs

• Send appointment reminders, updates, and newsletters (with your consent)

• Improve our mobile service and website experience

• Fulfill legal or administrative obligations

4. Information Sharing & Disclosure

We do not sell or share your personal data with marketers. We may share information with:

• Your insurer or billing providers for payment processing, if applicable

• Medical professionals involved in your care (with your consent)

• Third-party service providers (e.g., website host, analytics tools) under data protection agreements

Legal Exceptions: We may share data when required by law (e.g., subpoena, healthcare audits).

5. Data Security & Retention

We safeguard your data with administrative, physical, and technical measures (e.g., encryption, secure storage). While we strive to protect your data, no online method is 100% secure.

We retain personal and medical information only as long as necessary for treatment, legal obligations, or business needs. Unnecessary data is securely deleted.

6. Your Privacy Rights

Depending on your location, you may have rights to:

• Access and correct your personal data

• Request deletion of your data (with exceptions for legal/medical requirements)

• Withdraw consent for marketing communications
  To exercise these rights, please contact us using the information below.

7. Cookies & Tracking Tools

We use standard website tracking tools (e.g., cookies) to monitor usage and performance. You can disable cookies in your browser, but this may limit site functionality.

8. Children & Minors

Our site and services are not intended for individuals under 18. We do not knowingly collect information from minors. If we learn we have, we will promptly remove it.

9. Policy Changes

We may update this policy to meet legal requirements or business changes. We’ll notify you by posting the updated date at the top of this page.

10. Contact Us

For questions or privacy requests, please